PRIVACY POLICY
Effective Date: 01/10/2024
At Brutalesco, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://brutalesco.com or make purchases through our services.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please refrain from using our website.
1 – DATA COLLECTION
We collect the following types of personal data from users:
1.1 Information You Provide to Us:
– Account Information: When you create an account, we collect your name, email address, mailing address, and phone number.
– Payment Information: When making a purchase, we collect your payment details (credit card information, billing address, etc.) through secure channels.
– Communication: We collect the content of any communication you have with us, including customer service inquiries or messages sent via the website.
1.2 Automatically Collected Information:
– Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing activity on our website (such as pages visited, time spent, and preferences).
– Log Files: When you visit our website, we collect standard web log information such as your IP address, browser type, referring/exit pages, and timestamps.
2 – USE OF PERSONAL DATA
We process your personal data for the following purposes:
2.1 Account Management:
– To create and manage your user account.
– To authenticate users and secure their accounts.
2.2 Order Fulfillment and Payments:
– To process orders, including payment, shipping, and delivery of artworks.
– To provide invoices and manage payment information securely.
2.3 Customer Support:
– To respond to your inquiries and provide customer service.
2.4 Personalization:
– To improve our website and tailor our services to your preferences.
– To recommend products based on your browsing history.
2.5 Marketing and Communications:
– With your consent, to send promotional emails about new artwork, exhibitions, or other relevant content.
– You may opt out of marketing communications at any time by contacting us.
3 – DATA SHARING
We do not sell or share your personal data with third parties, except in the following cases:
• Service Providers: We may share your data with third-party vendors (such as payment processors, shipping providers, or IT service providers) to perform services on our behalf. These third parties are bound by confidentiality agreements and are only allowed to use your data for the specific tasks we assign them.
• Legal Obligations: We may disclose your data if required by law or in response to valid requests from public authorities (e.g., law enforcement or regulatory bodies).
4 – LEGAL BASIS FOR PROCESSING
Under the General Data Protection Regulation (GDPR), we rely on the following legal grounds to process your personal data:
• Consent: When you provide us with your personal data for specific purposes, such as marketing or creating an account.
• Contractual Necessity: To fulfill our contractual obligations, such as processing and delivering your purchases.
• Legitimate Interests: To improve our website, protect our business, and provide a better user experience.
• Legal Obligation: To comply with legal and regulatory requirements, such as tax laws and anti-money laundering regulations.
5 – DATA SECURITY
We take the security of your personal data very seriously. We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These include:
• Encryption: All data exchanged between our website and your browser is encrypted using Secure Socket Layer (SSL) technology.
• Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.
• Password Protection: Your account is password-protected, and it is your responsibility to keep this password confidential.
6 – COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect and store information when you interact with our website. Cookies allow us to:
• Remember your preferences and settings.
• Analyze how you use our website to improve functionality and content.
• Provide you with a personalized experience.
7 – INTERNATIONAL DATA TRANSFERS
As a global business, your personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA). These countries may not provide the same level of data protection as the EEA. However, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your personal data when it is transferred internationally.
8 – CHANGES TO THE PRIVACY POLICY
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or contacting you directly. The date of the last update will be indicated at the top of this policy.
CONTACT US
For any questions or concerns about this Privacy Policy or to exercise your data rights, please contact us at:
• Email: [email protected]
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data rights have been violated.